In a transformative step toward accelerating Saudi Arabia’s SME development, Juleb, a leading cloud-based ERP (Enterprise Resource Planning) solution tailored for the pharmaceutical sector, has officially partnered with Monshaat — the Small and Medium Enterprises General Authority. This collaboration aims to provide robust, technology-driven support to small and medium-sized enterprises (SMEs) that are subscribed to Monsha’at, opening new avenues for digital transformation, capacity building, and sustainable business growth.
Monshaat: A Strategic Partnership Rooted in Vision 2030
This initiative is strongly aligned with vision 20230, Saudi Arabia’s long-term plan to diversify its economy away from oil and build a more sustainable, knowledge-driven future. At the heart of this vision lies the empowerment of the private sector and specifically SMEs which currently constitute more than 99% of all businesses in the Kingdom. source
With this partnership, Juleb and Monshaat aim to tackle persistent barriers to growth for SMEs, such as digital infrastructure gaps, lack of strategic mentorship, and limited access to professional networks and funding.
By focusing on cloud-based digital transformation, the initiative promises to not only uplift these enterprises economically but also lay the groundwork for long-term innovation and operational excellence — especially in industries like pharmaceutical retail, where Juleb’s expertise is most pronounced.
A Vision for Empowerment
The collaboration between Juleb and Monshaat marks a new chapter for SMEs operating across diverse sectors, including healthcare, retail, logistics, and services. This partnership stems from a shared belief in the critical role small businesses play in shaping the Kingdom's future economic landscape. According to Monsha’at’s latest statistics, SMEs are responsible for employing over 70% of the private-sector workforce, underscoring their role not only as economic drivers but also as employment hubs. sources
However, many of these businesses face operational inefficiencies, lack of scalable systems, and difficulties managing inventory, compliance, and customer relationships — especially in the pharmaceutical industry, where regulations are strict and stock accuracy is paramount. Juleb's ERP system, designed specifically for pharmacies, offers a timely and targeted solution to these issues.
Join the Juleb x Monsha’at initiative today
Key Components of the Initiative with Monshaat
This strategic partnership introduces a range of support mechanisms designed to address the core challenges facing small businesses today:
1. Access to Digital Solutions At the core of Juleb’s value proposition is its cloud-based ERP platform, which provides SMEs, particularly pharmacies, with tools to manage their entire business lifecycle from a single dashboard.
Juleb ERP includes:
- Inventory and stock management
- Point-of-sale (POS) integrations
- Financial reporting and compliance tools
- Supplier and procurement tracking
With this integrated system, pharmacies and other retail SMEs can optimize operations, reduce manual errors, and make data-driven decisions, ultimately enhancing profitability and scalability. Businesses enrolled through Monsha’at can now access Juleb's platform at special subsidized rates, further lowering the barrier to digital transformation.
2. Mentorship and Advisory Services
Beyond technology, this initiative emphasizes the human element of business growth. SMEs will gain access to a network of mentors, industry professionals, and business consultants who can offer:
- Strategic business planning
- Operational optimization
- Financial advisory
Regulatory and compliance guidance (especially for pharmaceutical businesses)
This is particularly critical for first-time entrepreneurs or small pharmacy owners who may lack formal business training but possess deep sectoral knowledge. The mentorship offering ensures that technological adoption is accompanied by business acumen, a key factor in long-term success.
3. Networking Opportunities
Through its collaboration with Monsha’at, Juleb is creating curated networking opportunities that connect SME owners with: Investors
- Strategic partners
- Suppliers and distributors
- Government bodies and regulators
Regular workshops, expos, and online events will provide platforms for SMEs to showcase their innovations, explore partnerships, and expand beyond their current markets. Such events are especially beneficial for pharmacies and healthcare businesses that need to build trustworthy supply chains and partnerships with healthcare providers.
4. Capacity Building Programs
Skill development lies at the foundation of sustainable business growth. That’s why the initiative offers training sessions and educational workshops tailored to the needs of SME owners and their employees. Topics include:
- Digital literacy and ERP usage
- Financial planning and taxation
- Regulatory compliance in healthcare and pharmaceuticals
- Marketing and branding strategies
These programs are designed not only to train staff but also to create a culture of continuous improvement, equipping SMEs with the knowledge to adapt to emerging market trends and consumer behaviors.
Eligibility and Enrollment
This initiative is exclusively available to small businesses that are officially subscribed with Monsha’at.
Subscription to Monsha’at " MAZAYA " can be completed through their official online portal or regional support offices.
Once subscribed, SMEs can:
- Access a dashboard of services
- Enroll in the Juleb support program
- Receive onboarding and technical assistance
- Get matched with mentors and participate in networking events
This streamlined enrollment ensures ease of access and quick turnaround times for businesses eager to modernize their operations.
Why This Matters: The Case for Pharmacy-Specific ERP
Juleb brings to this initiative a unique advantage — its focus on the pharmaceutical sector, where precision, compliance, and traceability are critical.
Unlike generic ERP platforms, Juleb’s system is designed to:
- Track expiry dates and batch numbers
- Comply with Saudi SFDA regulations " RSD"
- Integrate with Wasfaty and e-prescription systems
- Automatically manage controlled substances and restricted drugs
For small pharmacy owners, many of whom operate with tight margins and limited staff, such a system can be transformative. It reduces risk, improves patient safety, and ensures regulatory compliance, all while improving the bottom line.
Anticipated Impact on Saudi Arabia’s SME Ecosystem
By offering a comprehensive suite of tools — from ERP technology to mentorship — this partnership is expected to:
- Increase digital adoption rates among SMEs
- Enhance operational efficiency
- Improve compliance and governance
- Create more competitive and sustainable businesses
According to projections by Monsha’at, initiatives like this could help double the contribution of SMEs to Saudi Arabia’s GDP by 2030, fulfilling one of the central objectives of Vision 2030. Moreover, the healthcare and pharmaceutical sectors stand to gain immensely, as digital transformation leads to better patient care, increased trust, and faster service delivery. sources
Looking Ahead
The collaboration between Juleb and Monsha’at is more than a partnership — it is a blueprint for SME success in the digital age. As the initiative scales, it is expected to evolve based on feedback from enrolled businesses. Future plans may include:
- Expansion into other sectors like logistics and retail
- Integration with national e-invoicing platforms
- Development of AI-powered analytics tools for inventory forecasting
- Launch of a mobile ERP version for on-the-go pharmacy management
By staying agile and responsive, the Juleb-Monsha’at initiative sets the stage for a resilient, competitive, and tech-savvy SME sector.
How to Get Started
For SMEs interested in joining the initiative, the process is simple:
Register your business with Monsha’at via their official website.
Apply for the Juleb ERP subscription through the Monsha’at digital services marketplace. LINK
Schedule onboarding and training sessions with Juleb’s support team.
Start benefiting from digital tools, mentorship, and business support.
To learn more, visit: www.monshaat.gov.sa or contact the nearest SME support center.
Conclusion
In today’s competitive and rapidly digitizing marketplace, SMEs need more than ambition, they need tools, training, and trusted partners. Through its strategic collaboration with Monshaat, Juleb is delivering just that, empowering small businesses, especially those in the pharmaceutical sector, to thrive, grow, and shape Saudi Arabia’s economic future.
This initiative represents a shining example of how public-private partnerships can drive transformational change at scale, supporting thousands of businesses, improving healthcare systems, and contributing to a more inclusive and diversified economy.
